BGH patient feedback rated top-notch

Since May, 2006, the federal government has looked at healthcare with the same eye towards customer service as the mom and pop grocery store down the street.  Only in the case of the federal government, they tied reimbursement compensation for Medicare payments to the 'voluntary' solicitation of customer feedback from hospitals nationwide.  The process has been tweaked and refined and the first results are finally available on-line.  Needless to say, many a hospital administrator has been sweating this first release of results.  Across the board, BGH rated high scores from those patients that returned the questionaire/survey.  89% of BGH's patients gave the local hospital scores of 9 to 10 on the question relating to "Overall Rating".  When it came to "Willingness to Recommend BGH to others," 83% of our patients said they would definitely recommend the local hospital, while the State and U.S. Average were both 67%. Our attending physicians were also highly rated by patients. Three questions related directly to physician care, i.e., "how often did doctors treat you with courtesy and respect, listen carefully to you and explain things in a way you could understand it."   

All said and done, it was a very good first report card.  But as BGH Administrator/CEO Michael Morris told the hospital board, "It's a learning tool."  

Ironically, the hospital's advertising slogan has for some years been... "We'll Take Good Care of You."   Enough said.  That's not just our logo on billboards around the county, it's our promise and commitment to you.  Want to check out BGH and other hospitals on the HCAHPS survey? Go to www.hospitalcompare.hhs.gov

BGH recertified Basic Level IV Trauma Center

It's official, the certificate has arrived from the Texas Department of State Health Services.  "We knew we had a good survey, " Morris said, "We were just waiting for the official certification to arrive before announcing it."  This means BGH has met all standards of care relating to the treatment of trauma in Texas, actively advocates for trauma system development and works to improve the availability and quality of trauma care in Texas. Recertification is for a period of 4 year.

No May 10 Election

With only 5 candidates filing for the 5 "at-large" positions for Bellville Hospital District Board of Director, the BHD board took official action during their March 27 regular monthly meeting to "Cancel" the May 10th election.  All 5 candidates are incumbents...Steve Lackey, Gregg Lange, Clay Kistler, Mike Koehn and Steve Zapalac.  While Texas Election Law allows the district to cancel the election if there is no contested race, the 5 will not officially take the oath of office until after the May 10 election has occurred. Meanwhile, it's business as usual.  

  Time To Play Golf!!!

April means it's time to get a foursome together and plan to participate in the C. Gaylen Ackley Memorial Golf Classic benefitting Bellville Hospital Foundation.  Set for Friday, May 16th at Stephen F. Austin Golf Course in San Felipe, invitations are being printed as of this reading and will be mailed in the next days.  Sponsorships and generous Underwriters make this annual event a HUGE SUCCESS, with last year's event hitting the $80,000 mark!  Want to learn more?  Call or email Margie K. Lovell, Executive Director of the Bellville Hospital Foundation.  Limited to 144 players, this 4-man scramble fills up quickly every year, so don't delay.   

Big Sales at New 2 U Resale Shop

New 2 U Resale Shop, a fundraising project of the Bellville Hospital Auxiliary Volunteers, is celebrating a big 4 years in operation.  WOW, who would have thought a resale shop would be so well received and enjoyed by so many! Spring and summer fashions are selling well; housewares, furniture, artwork, collectibles, books a plenty, plus all sorts of great finds are offered at great prices!  You just have to come in and see for yourself! Open Wed., Thurs. and Fri. of every week from 10 a.m. until 4 p.m., the shop raises funds for patient services at Bellville General Hospital.  It's a unique shop with a flair for great bargains in a nice, clean environment.  Come see. You'll be pleasantly surprised! Located at 238 W. Main, just blocks from the hospital campus.

BGH to celebrate 80 years of service in '08

How time flies when you are having fun....

You don't look your age....

Like a fine wine, better with age.....

 BGH celebrates 80 years of consecutive service to the people of this greater area in 2008.  A lot has changed and a lot has stayed the same. You see, we  feel you can have state-of-the-art equipment and still provide that down-home tender, loving care that your grandmother believed in.   Don't believe us?  Ask anyone who's been a patient at BGH and you will hear the same response time and time again...."they treated me like family."

More details later about the official celebration being planned by the Bellville Hospital Foundation.  

 NEED A PROGRAM? 
  Sharon Glentzer, RN, our Director of Nurses, is more than happy to visit with you about presenting a health-related program  geared to your employees' needs or interests. Her extension is 156.

 [Check this site for future dates/times for this on-going community service program.]