Most Current Results Now Posted! 

Thank you for the great scores!

Since May, 2006, the federal government has looked at healthcare with the same eye towards customer service as the mom and pop grocery store down the street.  Only in the case of the federal government, they tied reimbursement compensation for Medicare payments to the 'voluntary' solicitation of customer feedback from hospitals nationwide.   We just received the results for the 4th Qtr 2007 through 3rd Qtr 2008 and we'd like to share with you! We're proud to say that 89% of patients that used BGH during this time period, rated us either a  9 or a 10, on a scale of 1-10, with 10 being the BEST!   AND, 93% of those replying to the questionnaire said our Doctors "always" communicated well. 91% of patients responding said that our Nurses communicated well with them! 83% of our patients surveyed said that their pain was 'always' well controlled; 85% said they 'always' received help as soon as they wanted. AND....92% of our patients said they would definitely recommend our hospital to others!

That word "ALWAYS" is key to the results.  Check your dictionary as "always" means just that...at all times; on all occasions; continuously; forever.  

Just like our slogan says..."We'll Take Good Care of You."  Maybe we ought to add another word....Always.   

 Want to check out BGH and other hospitals on the HCAHPS survey? Go to www.hospitalcompare.hhs.gov

New 2 U Resale Shop

(979) 865-2598

When the shop first opened, a phone wasn't installed.  So, now you can call before you drop off items!

It's a unique shop with a flair for great bargains in a nice, clean, friendly environment.  Come see for yourself what everyone is talking about! It's a great place to shop for great finds!

 238 W. Main, just blocks from the hospital campus.  Open Wed., Thurs and Friday each week from 10 a.m. - 4 p.m.

  A fund-raising project of the Bellville Hospital Auxiliary.

   NEED A PROGRAM? 
  Sharon Glentzer, RN, our Director of Nurses, is more than happy to visit with you about presenting a health-related program  geared to your employees' needs or interests. Her extension is 156.

 [Check this site for future dates/times for this on-going community service program.]