Most
Current Results Now Posted!
Thank you
for the great scores!
Since May,
2006, the federal government has looked at
healthcare with the same eye towards customer
service as the mom and pop grocery store down
the street. Only in the case of the
federal government, they tied reimbursement
compensation for Medicare payments to the
'voluntary' solicitation of customer feedback
from hospitals nationwide. The process has
been tweaked and refined and the first year of results
are finally available on-line. Needless to
say, many a hospital administrator has been
sweating this first release of results.
Across the board, BGH rated high scores from
those patients that returned the
questionnaire/survey. We're proud to
say that 90% of patients that used BGH from
October 1, 2006 through September 30, 2007 rated
us either a 9 or a 10, on a scale of 1-10,
with 10 being the BEST! AND, 93%
of those replying to the questionnaire said our
Doctors "always" communicated well.
84% of our patients surveyed said that their
pain was 'always' well controlled; 85% said they
'always' received help as soon as they wanted.
90% of the patients said our nurses 'always'
communicated well.
That word
"ALWAYS" is key to the results.
Check your dictionary as "always"
means just that...at all times; on all
occasions; continuously; forever.
Just like
our slogan says..."We'll Take Good Care of
You." Maybe we ought to add another
word....Always.
Want to check out BGH and other
hospitals on the HCAHPS survey? Go to www.hospitalcompare.hhs.gov
BGH
recertified Basic Level IV Trauma Center
It's official,
the certificate has arrived from the Texas
Department of State Health Services.
"We knew we had a good survey, "
Morris said, "We were just waiting for the
official certification to arrive before
announcing it." This means BGH has
met all standards of care relating to the
treatment of trauma in Texas, actively advocates
for trauma system development and works to
improve the availability and quality of trauma
care in Texas. Recertification is for a period
of 4 year.
"Best
Ever" Golf Classic
At least that's
what everyone is saying who participated in the
recent C. Gaylen Ackley Memorial Golf Classic
benefitting Bellville Hospital Foundation!
Mother Nature must be a golfer because we had
the perfect weather. No humidity, temperatures
in the mid 70s and slight breezes. Golfers
enjoyed the beautiful Stephen F. Austin Golf
Course, followed by a great Mexican food buffet
feast and toe-tapping Texas swing favorites
provided by "The Usual Suspects"
performing outside under a canopy of live oak
trees and twinkling stars. Grossing just
shy of $85,000, this year's event was a huge
success, thanks to so many sponsors,
underwriters and participants. SOOO,
circle the 3rd Friday in your 2009 calendar and
plan to join us. Golfers came from as far
away as San Antonio, New Braunfels, Austin and
Houston.
Big Sales at
New 2 U Resale Shop
New 2 U Resale
Shop, a fundraising project of the Bellville
Hospital Auxiliary Volunteers, is getting ready
for fall fashions, so stop in and check out the
great prices on summer clothing, accessories and
shoes! WOW...4 years after opening the
doors and hoping the shop would be accepted by
the public, we are overwhelmed with the support
and success! From house wares,
furniture, artwork, collectibles, books a
plenty, plus all sorts of great finds, you'll be
pleasantly surprised at this little shop that
raises funds for patient care at BGH.
Open Wed., Thurs.
and Fri. of every week from 10 a.m. until 4
p.m.
(979)
865-2598
It's a
unique shop with a flair for great bargains in a
nice, clean environment. Come see.
238 W. Main,
just blocks from the hospital campus.
BGH turns 80
in 08
BGH celebrates 80 years of consecutive service to the
people of this greater area in 2008.
Shhhhhhhh...don't
tell anyone, but an 80th Anniversary
Holiday Celebration is in
the making that's sure to be a memorable
event! More details coming next month!!
A lot has
changed and a lot has stayed the same. You see,
we feel you can have state-of-the-art
equipment and still provide that down-home
tender, loving care that your grandmother
believed in. Don't believe us?
Ask anyone who's been a patient at BGH and you
will hear the same response time and time
again...."they treated me like
family."
NEED A
PROGRAM?
Sharon
Glentzer, RN, our Director of Nurses, is
more than happy to visit with you about
presenting a health-related program geared to your
employees' needs or interests. Her extension is 156.
[Check this site for future
dates/times for this on-going community service
program.]
Call
Margie Lovell, our Community Services Director at
ext. 154, or e-mail her at:
mlovell@bellvillehospital.com